This is the story of an average, low-performing software development team that wasn’t even aware they had fallen into the rut of the daily grind, faced a huge backlog of deliverables and hadn’t released any new software to production for more than six months. Yet with the application of behavioral science techniques, and even a game on a wintery Friday afternoon, they learned that changing their behavior would be their “trump card”. But behavior changes are not without their own challenges. With their team lead, they apply their newly honed soft skills and see extraordinary results.